• Our appointment tool allows customers to book your services directly through your profile straight to your diary, the whole process is in complete control by the listing owner, you set the prices, services and diary slots.
  • First head over to log in and once togged in select profile under the account drop down. Account > Profile
  • Once on your profile page select “Listings” to access your available listings.
  • Select the company name on the listing to access the front page.
  • Head down to the bottom right hand side of the page and select the drop down menu “Manage Settings” and select “Add/Edit Services”. Manage settings > Add/edit Services
  • Once selected current services should appear if any already exist but at this moment you are selecting “Add Service”
  • A light box will appear with options to create your services
  • Service Name – Entre the name of your product or services
  • Description – Entre the description of your services, make this as informative as possible.
  • Colour – Many different shades of colour can be selected and added to your services
  • Status – Active/Inactive, mark the service as active to allow bookings or Inactive to make the service un-bookable
  • Duration – This is the length of the time to take up in the diary.
  • Charge Amount – This is the price that the customer pays, This is also optional and prices can be left blank.
  • Buffer before – Slot kept clear pre booking
  • Buffer after – Slot kept clear post booking
  • After your happy with your service click “Add service” to complete
  • You can re entre the services at anytime to edit or update your service. Now you can see the service listed in your Listing
  • Now head over to “Bookings Settings” in the dropdown menu for “Manage Settings”. Manage settings > Bookings settings
  • Set Business Hours – Adjust your workshop hours, these can differ from your listing hours, your in control, list whenever you want to take bookings.
  • Time Zone – Double check your time zone is set to London – UTC + 1
  • Booking Tile – Copy and past the short code next to [service_name] that you want to appear on your calendar display. Id be tempted to add them all!
  • Booking Form – Adjust the 6 options below to suit your preference, you can always come back later and play around with different features.
  • Select “Save Changes”
  • If you head over to your account page and select “All Appointments” this will let you view all bookings made through your listing. Account > All Appointments
  • A list of appointments will appear with all bookings in several stages of completion.
  • Select the three dots to open a drop down menu and click “View Details”. Account > All Appointments > View Details
  • This will open a light box with all the information selected in the booking tile section. These bookings are not set in stone and is up to the mechanic / garage to contact the customer to confirm / adjust any bookings. Edits can be made in the next section.
  • Next select “Edit Booking” in the drop down menu. Account > All Appointments > Edit Booking
  • This section you can adjust appointment details and mark the booking as one of the available options below. it is important this is updated and marked as completed , pending , cancelled or any of the options as the book mechanic system will continue to send them emails until its updated. Then select “Save”

Setting Up Appointment Tool Walkthrough