Last updated: May 2025

Welcome to BookMechanic.uk. Your privacy is important to us. This Privacy Policy explains what personal data we collect, how it is used, who it is shared with, and what rights you have under UK data protection law.

1. Who We Are

Website: https://bookmechanic.uk
BookMechanic.uk is a UK-based online platform connecting drivers with qualified, independent mechanics for mobile and garage-based vehicle services.

2. Comments

When visitors leave comments on our site, we collect:

  • The data shown in the comments form

  • IP address and browser user agent string (for spam detection)

If you use Gravatar, an anonymised hash of your email address may be sent to Gravatar’s service to check if you have a profile. View Gravatar’s Privacy Policy here: automattic.com/privacy.

3. Media Uploads

If you upload images, avoid including embedded location data (EXIF GPS). Visitors can potentially extract this data from public image files.

4. Cookies

Our website uses cookies for functionality and convenience. These may store:

  • Comment form details (name, email)

  • Login sessions and screen preferences

  • Editor activity (such as which post you last edited)

Cookies are stored from your browser for up to one year unless manually cleared. Learn more in our Cookie Policy (coming soon).

5. Embedded Content

Articles may contain embedded content (e.g. YouTube videos, social media posts, etc.) that behave as if you visited the original source site. These third parties may collect data and use tracking technologies. We advise reviewing their privacy policies individually.

6. Payment Processing via Stripe

All payments made on bookmechanic.uk are securely processed by our trusted payment partner, Stripe.

When making a booking:

  • You enter payment details directly into Stripe’s encrypted checkout form

  • We do not store or see your full card information

  • Stripe may collect and store your name, billing address, card information, and transaction history

Stripe is PCI DSS compliant and operates under strict security protocols. You can view Stripe’s Privacy Policy here:
🔗 https://stripe.com/gb/privacy

7. Booking Data via BookingPress Pro

All booking functionality on our website is powered by BookingPress Pro. When you book a service, the following data may be collected and stored in our system:

  • Your name, email, and phone number

  • Vehicle details (e.g. registration number, make, model)

  • Booking time, location, and selected service

  • Preferences or notes added during booking

This data is used solely for managing your appointment, and securely stored in our website’s backend. It is never sold or shared beyond what’s needed to deliver your service.

8. Who We Share Your Data With

Your personal data is never sold. We share it only when necessary, including:

  • With your assigned mechanic (to perform the service)

  • With Stripe (to process your payment securely)

  • With BookingPress Pro (to manage your booking)

  • With technical service providers (for hosting, email, or analytics)

All partners are vetted and GDPR-compliant.

9. How Long We Retain Your Data

  • Comments: Retained indefinitely

  • User profiles: Retained as long as your account is active

  • Booking data: Retained for legal, tax, and customer service reasons (typically 6 years in the UK)

You can request deletion of your data by contacting us.

10. Your Rights

You have the right to:

  • Access a copy of your personal data

  • Correct any inaccurate or outdated information

  • Request erasure of your data (where legally allowed)

  • Object to certain types of processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at:
support@bookmechanic.uk

11. Where Your Data Is Sent

  • Comments may be checked through automated spam detection systems

  • Data may be stored securely on servers located in the UK, EU, or other GDPR-compliant regions

12. Updates to This Policy

We may update this policy to reflect changes in technology, legal requirements, or our services. The latest version will always be available on our website.

Questions or Concerns?

If you have any questions about this Privacy Policy or how we handle your personal data, contact us at:
support@bookmechanic.uk