Skip to content

Sales Playbook

  • Product Information
  • New CRM Entery
    • CRM User Guide
  • Boards
    • Boards User Guide
    • Support Ticket Boards
  • Procedures
    • Out Bound Sales Procedure
  • Resources
    • Call recordings
    • Templates
    • Email / WhatsApp templates
    • FAQ for sales team
  • Training & KPIs
    • Sales Team Roles & Responsibility’s
  • Onboarding
  • Scripts
  • Sales Playbook
  • Log in
Sales Playbookbookmechanic.uk2026-03-25T11:13:44+00:00
  • 1 First call from a warm lead - call customer
  • 1.2 Message to send if no answer
  • 2. Message to send with link.
  • 3. Gaining extra details for profile:
  • 4 Welcome aboard message
  • 5. Updating for next step
  • 6. Prompted for not creating profile yet
  • 7. prompt for not registered yet.
  • 8 Follow up to 1.2 - No Answer
  • 9, Follow up set up link no reply

1. First Touch Point - Upon sign Up

Hi,

It’s Craig from BookMechanic.uk

Just reaching out as you showed interest in joining the platform recently.

One thing that makes us different from most lead sites is we don’t run a race-to-the-bottom pricing system.

Customers search for a mechanic, compare profiles, experience and services, then choose who they want to book — and mechanics set their own prices.

If you’d like to add your profile, you can register here:
https://bookmechanic.uk/register

Once registered you’ll be taken straight to build your mechanic/garage profile.

Craig – 01904 373180

If you’d like me to create the profile for you, just send your garage name and postcode and I’ll get it started

2. Second Touch Point - 5-7 days Later

Hi,

It’s Craig from BookMechanic.uk again.

Just following up on my message from earlier about joining the platform.

We’ve now streamlined the process so it’s much quicker — once you register you’re taken straight to build your mechanic/garage profile listing so customers can start finding you.

If you’d like to add your profile, you can do it here:
https://bookmechanic.uk/register

Alternatively, if you’d prefer, I can build the profile for you and send it over to check before it goes live.

Craig – 01904 373180

If you want me to set it up for you, just send your garage name and postcode

3. Third Touch Point - 4-5 days Later

Hi

It’s Craig from BookMechanic.uk again

Just checking back in as we’re currently adding mechanics in your area.

If you’re still interested in joining, you can create your account here and add your profile:

https://bookmechanic.uk/register

It only takes a couple of minutes to get started, or I can set the profile up for you if that’s easier

Craig – 01904 373180

If you’d like me to create the profile for you, just send your garage name and postcode and I’ll get on it

4. Forth Touch Point - 5-7 days later

Hi

It’s Craig from BookMechanic.uk.

I just wanted to send one last message regarding joining the platform.

We’re currently adding a small number of trusted garages in your area and your business looked like a great fit.

I’ve taken the liberty of creating a basic profile for you on the platform so you can see how it looks:

[profile link]

If you’re happy with it, you can simply click “Claim Business” on the page to take control of the listing (you’ll just need to quickly register first).

You’ll then be able to update services, prices and availability from your dashboard.

Let me know what you think.

Craig – 01904 373180

5. Gaining extra details for profile:

Quick-fire questions (to help complete your profile):

  1. Trade experience (years in the industry)
  2.  Qualifications & credentials
  3. Any specialist services you offer

Just reply with the answers and I’ll update things your side if needed.

— Craig
BookMechanic.uk

6. prompt for not registered yet.

Hi it’s Craig from BookMechanic.uk.

Just a quick one — I’ve gone ahead and created your profile to help get things moving.

You can view it here:

Link Here

To take control, make any edits, receive leads and bookings you just need to complete the quick registration using the link below:

Register

Once you’re registered and it directs you to the add listing page just select Skip to dashboard and ill connect you up my end.

If you’d like me to tweak anything for you, just shout

— Craig
BookMechanic.uk

7. Welcome aboard message

Welcome aboard!

Thanks for setting up your profile on BookMechanic.uk — great to have you in the network.

Quick next steps to get you fully live:

✅ Double-check your profile categories
Make sure you’ve selected all the services you want to be found for.

✅ Complete your Trade Experience & Qualifications
Profiles with detailed experience build more trust and attract more bookings.

✅ Set up your booking tool
This is essential so customers can book you directly.
I’m happy to help you set this up with your services and pricing.
We also have a standard template available if you’d like a quick start.

Setting Up Appointment Tool » BookMechanic.uk

✅ Start Collecting Reviews

 this will help show your profile at the top of search results.

8. Message to send with link.

Option A (done-for-you):

Hi , great speaking with you 

As discussed, I’ll start creating your free BookMechanic.uk profile.

To connect everything properly, please quickly register here:

https://bookmechanic.uk/register/

It takes about 2 minutes. Once done, I’ll link your account and finish setting your listing live.

Shout if you need anything 

Craig
BookMechanic.uk

Option B (Self Setup):

Hi , great speaking with you 

As promised, here’s your Add Listing link to get your free BookMechanic.uk profile set up:

https://bookmechanic.uk/add-listing/mechanics/

It’ll prompt you to quickly register and then create your listing — takes about 10 minutes.

Once you’ve finished, I’ll approve it my end and fire over a test booking and test lead. As soon as you receive those, we’re all good to go

Any questions, just reply to this message — happy to help.

Craig

Bookmechanic.uk – 01904 373180

Welcome aboard text

Thanks for setting up your profile on BookMechanic.uk — great to have you on the platform.

Now let’s get your profile fully set up so you can start receiving bookings.

✅ Check Your Service Categories

Make sure you’ve selected all the services you offer so customers can find you in searches.

Editing My Listing.

✅ Add Your Experience & Qualifications

Profiles with detailed experience build trust and win more jobs.

✅ Set Up Your Booking Tool (Important)

This allows customers to book you directly.

If you’d like help setting this up with your services and pricing, just let me know — I’ll help you get it sorted quickly.

👉 Set up your booking tool:

 https://bookmechanic.uk/blog/document/setting-up-appointment-tool/

⭐ Start Collecting Reviews

Reviews increase your visibility and help you win more work on the platform.

📘 Getting Started Guide

We’ve put together a simple guide to help you get the most out of your profile:

Getting Started

If you need anything at all — I’m here to help.

Let’s get your first booking in

Craig – BookMechanic.uk

01904 373180

Raise A Ticket For Support

Ticket

Contact

S
p

Head Office

York

Sales Team

A

Board Sales Proud To Support Bookmechanic.uk 

Page load link
Change Location
Find awesome listings near you!
Go to Top